Leads Most Significant Transformation Across Stores, Support and Digital Services with AI powering more personalized experiencesNEW YORK, June 24, 2025 (GLOBE NEWSWIRE) — Verizon today announced its most significant customer experience transformation, designed to empower customers with easier, more personalized support. This evolution, a key component of Verizon’s multi-year consumer strategy, introduces immediate and ongoing enhancements across customer care, digital services, and retail, lead