Amazon Cloud Reputation Takes Hit After Outage Lasting 15 Hours

The incident, which some analysts are calling Amazon’s worst outage since 2021, reminded the world of the perils of depending on a handful of cloud companies to deliver crucial computing and internet services. Outages like Monday’s strike at a core premise of the cloud: that a centralized operation full of sharp engineers will keep servers running better and more efficiently than individual companies’ own staff. The breakdown occurred at a challenging moment for the Amazon Web Services cloud unit, which has long touted reliability and accountability as a core piece of its pitch to customers.