REMOTE-FIRST COMPANY/SAN FRANCISCO, September 22, 2025–NextGen Healthcare, a leading provider of innovative, cloud-based healthcare technology solutions, is expanding its patient engagement offerings with the introduction of NextGen® Navigator, a new AI-driven customer service agent powered by Luma. The agent alleviates the burden on practice staff, minimizes call abandonment, and reduces the number of voicemails and portal messages by answering inbound calls in an intelligent, highly conversat