Agentic AI Is Already Changing the Workforce

AI agents are fast becoming much more than just sidekicks for human workers. They’re becoming digital teammates—an emerging category of talent. To get the most out of these new teammates, leaders in HR and procurement will need to start developing an operational playbook for integrating them into hybrid teams and a workforce strategy. That strategy will require that companies either develop a talent-acquisition function of their own that allows them to integrate AI agents into their workforce, or partner with firms that now offer both human and AI staffing solutions. To succeed in this new environment, however, organizations must actively shape how AI is integrated into their labor strategy rather than waiting for the market to evolve around it. In this article, the authors survey this rapidly evolving terrain and recommend seven critical actions that companies should take to successfully adapt.