The integration of generative AI into the workplace represents a tremendous opportunity to enhance productivity, creativity, and innovation. But new research shows that it can have a downside: a study of over 3,500 people found that using AI tools led to performance gains, but also made employees less motivated and more bored when they had to work on other tasks, without the use of AI. The researchers examine their findings to offer ways that leaders can redesign workflows and preserve the elements of work that drive intrinsic motivation. By doing so, companies can unlock the full potential of both AI and their workforce.
Research: Gen AI Makes People More Productive—and Less Motivated
