The Dutch Central Bank (De Nederlandsche Bank, DNB) has shared new key considerations on the use of artificial intelligence in the insurance sector. The March 2025 sector update titled “AI at Insurers: opportunities and risks”(AI bij verzekeraars: kansen en risico’s) “) outlines DNB’s supervisory expectations based on findings from a 2024 industry survey. The publication builds on DNB’s “SAFEST” principles framework, which was first introduced in a 2019 exploratory study conducted jointly with the Netherlands Authority for the Financial Markets.
DNB's AI Guidance: balancing innovation with prudence
