Deloitte’s AI Forum 2025 in India highlighted how Global Capability Centers (GCCs) are increasingly adopting AI across various use cases, driving innovation and efficiency. The “GCC & AI” panel, featuring leaders from Sony, Kenvue, and Carrier, explored how these centers are not only leveraging AI to enhance their operations but also contributing to broader advancements in the field.
How AI adoption is driving innovation in GCCs
