Salesforce, Inc. (NYSE:CRM) disclosed a collaboration with Singapore Airlines (SIA) to enhance the customer case management system. As per the deal, SIA will implement Agentforce, an AI-powered system that automates specific tasks to streamline customer service operations. Additionally, both companies will work together at Salesforce’s AI Research hub in Singapore to develop AI-driven solutions for the aviation industry, bringing added value and benefits to airlines. Powered by Salesforce’s Data