Assurant (NYSE: AIZ) released its 2024 Mobile Trade-in and Upgrade Industry Trends Report, revealing significant shifts in consumer device upgrade patterns. U.S. consumers received $4.5 billion in trade-in value, a 5% increase from 2023.The average age of turned-in devices showed notable changes throughout 2024: Android devices decreased from 3.67 years in Q1 to 3.38 years in Q3, while iPhones dropped from 3.78 years in Q2 to 3.63 years in Q4. The iPhone 13 surpassed the iPhone 11 as the most frequently traded device in H2 2024, while the Samsung Galaxy S21 remained the top Android trade-in.The report suggests AI features are becoming increasingly important in upgrade decisions, with nearly half of U.S. consumers expecting AI support in their next smartphone. Environmental impact was also significant, with trade-in programs helping avoid approximately 1.8M metric tons of carbon emissions and keeping 6M metric tons of devices out of landfills in 2024.
Consumers Upgrading Mobile Devices Faster as Signs of AI Adoption Emerge
