By Melissa PatrickKentucky Health News Artificial intelligence was one of the hot topics at the Kentucky Chamber of Commerce‘s inaugural Healthcare Innovation Summit, held Feb. 21 in Louisville. The all-day event hosted leaders from businesses, health insurance companies, hospitals, government and pharmaceutical companies to discuss the state’s evolving health care landscape and the role each of these groups plays in shaping the future of health care in Kentucky. Dr. Bill Fera of Deloitte Consulting talked about the growing role of artificial intelligence in health care at the Kentucky Chamber’s Healthcare Innovation Summit. (Photo by Melissa Patrick) The keynote speaker was Dr. Bill Fera of Deloitte Consulting who talked about the growing role of artificial intelligence in health care. “This is probably the most excited I have been about information technology in about 25 years,” he said. Fera outlined how AI is revolutionizing the health care industry by creating efficiency improvements in back-office processes, call centers and administrative tasks. In particular, he noted the potential of AI to improve the efficiency and accuracy of claim adjudication. He said it can also be used to enhance patient outcomes and provider care, from predictive analytics and automation to robotics and advanced diagnostics. Fera added that as AI is integrated into health care systems, it will allow providers to better focus on the human aspects of their profession, pointing to the current state of data collection that often results in providers spending more time on the computer than making eye contact with their patients. Fera stressed that all of this will be done “with the help of AI,” and not “instead of” human involvement. As an example, he pointed to the challenges of hiring enough nurses, calling AI the nurse’s “teammate.” “So if I have a nurse teammate that can do some tasks that… Continue Reading